SMS Marketing – Commoniqo

Rea: Reach Your Customers Directly — and Actually Get Seen

SMS has an open rate of over 90%. That means almost every message you send gets read. We help you use that to your advantage — with targeted, timely SMS campaigns that drive real results for your business.

Think about the last time you ignored a text message. Chances are, you didn’t.

While emails get buried and social media posts get scrolled past, SMS cuts straight through the noise. It lands in your customer’s pocket, gets opened within minutes, and delivers your message without any algorithm standing in the way.

For small and mid-size businesses, SMS marketing is one of the most underused and most effective tools available. We help you set it up properly, build your subscriber list, and run campaigns that get your customers to take action.

What We Can Do For You

SMS Strategy & Campaign Planning We don't just send blasts and hope for the best. We build a proper SMS marketing strategy around your business goals — whether that's driving repeat purchases, filling appointment slots, promoting offers, or re-engaging inactive customers.
Subscriber List Building A great SMS campaign starts with a quality list. We help you grow your subscriber base ethically and compliantly — through your website, social media, in-store sign-ups, and more.
Campaign Creation & Copywriting SMS copy is an art. You have 160 characters to grab attention and drive action. We craft messages that are clear, compelling, and get results without feeling spammy.
Automated SMS Workflows From welcome messages to appointment reminders, follow-ups, and abandoned cart nudges — we set up automated sequences that run in the background and keep your customers engaged without any manual effort.
Compliance & List Management SMS marketing in the UK is regulated under PECR and GDPR. We make sure everything we do is fully compliant — from how we collect consent to how we manage opt-outs — so you never have to worry about the legal side.
Reporting & Optimisation After every campaign we review the numbers — open rates, click-throughs, conversions — and use that data to make the next one even better.

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Why SMS Marketing Works So Well

The numbers speak for themselves — but here’s what they mean for your business in practice:

98% open rate virtually every message you send gets opened, most within three minutes
Direct and personal SMS feels more personal than email, which means higher engagement and stronger customer relationships
No algorithm unlike social media, your message reaches your entire list every single time
Immediate impact SMS campaigns typically see responses within hours, not days
High ROI low cost per message with one of the highest conversion rates of any marketing channel
Works alongside everything else SMS pairs powerfully with email, social media, and your website to create a joined-up customer experience

How Businesses Use SMS Marketing

SMS marketing works across almost every industry. Here are just a few ways our clients put it to work:

Retail & E-Commerce Flash sales, new arrivals, back-in-stock alerts, and loyalty rewards sent directly to customers who've already bought from you.
Hospitality & Food Last-minute table availability, special event promotions, and seasonal offers that fill seats fast.
Health & Beauty Appointment reminders, rebooking nudges, and exclusive member offers that keep clients coming back
Professional Services Meeting reminders, document request follow-ups, and client updates that reduce no-shows and keep projects moving.
Trades & Home Services Job confirmations, arrival notifications, and seasonal maintenance reminders that build trust and generate repeat business.

We Keep You Compliant Always

SMS marketing in the UK is governed by strict rules under GDPR and the Privacy and Electronic Communications Regulations. Getting it wrong can result in significant fines and damage to your brand reputation.

We handle all of this for you — proper consent collection, clear opt-out mechanisms, clean list management, and fully compliant messaging — so you can market with confidence.

How We Get Started

Discovery & Goal Setting We start by understanding your business, your existing customer base, and what you want SMS marketing to achieve.
Platform Setup & List Building Strategy We set up your SMS platform, connect it to your existing tools, and put a plan in place to start growing your subscriber list right away.
Campaign & Automation Planning We map out your first campaigns and any automated sequences — getting everything ready before a single message goes out.
Launch & Monitor Your first campaign goes live. We monitor delivery rates, responses, and results in real time.
Report & Refine After each campaign we review what worked, what can be improved, and how to make the next one even more effective.

Ready to Start a Conversation That Actually Gets Heard?

Let’s talk about how SMS marketing can work for your business. Free consultation, no obligation — just an honest conversation about what’s possible.

“We sent our first SMS campaign to 400 customers promoting a weekend offer and had our busiest Saturday in months. The ROI was immediate and obvious. We haven’t looked back since.”

Matthew Reed

Common Questions

Is SMS marketing legal in the UK?

Yes, absolutely — when done correctly. SMS marketing is fully legal under UK GDPR and PECR as long as you have proper consent from your subscribers. We make sure everything we do meets all legal requirements.
aller teams often see the biggest impact.

How do I build a subscriber list?

We’ll help you put together a list-building strategy that works for your business — whether that’s a sign-up form on your website, a keyword opt-in campaign, in-store sign-ups, or a combination of all three.

How many messages should I send per month?

It depends on your business and audience, but generally between two and four campaigns per month is a sweet spot — enough to stay top of mind without becoming annoying. We’ll advise based on your specific situation.

What's the difference between SMS and email marketing?

Both have their place, and they work best together. Email is great for longer content, nurturing, and detailed information. SMS is for short, high-impact messages that need to be seen immediately. We can help you use both effectively.

Can I send SMS messages to my existing customer list?

Only if those customers have given explicit consent to receive marketing messages from you via SMS. If you’re unsure about your existing list, we’ll help you assess it and put a compliant re-engagement plan in place if needed.